Our services and values

Weipa, Abbot Point, Mackay and Hay Point trading ports all come under the care and authority of North Queensland Bulk Ports.

Around half of Queensland’s trade by tonnage passes through our operating ports. In line with our mission, we take great care to provide safe, sustainable and competitive seaport services to efficiently facilitate the increasing tonnages of imports and exports through our Queensland ports.

Port services

As a port authority, we’re responsible for:

  • strategic port planning
  • port business development
  • port infrastructure development
  • environmental management and marine pollution (within port limits)
  • port security and safety
  • port efficiency
  • maintaining navigable port depths for shipping
  • issuing licences, leases and permits to other organisations for the use of port land, infrastructure, and facilities (NQBP has a multi-user access policy in place at its ports to facilitate the highest possible utilisation of port infrastructure, and greatest possible operational efficiency).

Port pilotage operations and navigation are the responsibility of NQBP for the Ports of Hay Point and Mackay. The Port of Townsville provides pilotage services for the Port of Abbot Point and Ports North is responsible for pilotage services at Weipa. Stevedoring and towage services are outsourced to approved contractors at all of NQBP’s ports.

Read more about our port services.

Our vision

To be global leaders in sustainable facilitation of port trade.

Our mission

To manage safe and efficient ports that connect regional Queensland to the world by balancing the needs of iconic natural environments, communities, stakeholders and port users.

Our Strategic Themes

Planning for evolving and transitioning trade

Our trade is progressively evolving and transitioning to new industries due to forces external and independent to NQBP. The decisions we make today – in planning, policy, advocacy, infrastructure, the allocation of funds and the way we work – will pave the way for future trades to be facilitated.

Collaborating to enhance reputation

Partnerships and collaboration are essential for not only our success, but for the success of our customers, stakeholders and the community. We take the time to understand the needs and ambitions of our stakeholders and seek to develop mutually-beneficial partnerships based on long-term success.

Embrace existing and new businesses

Our current trades will remain a strong contributor to the Queensland economy for many years to come while transitioning at different paces due to decisions made by our customers, government and the community. We value our current trades while leveraging this expertise to demonstrate that we are open to new businesses that grow our throughput.

Enhancing employee engagement and efficiency

We believe outward success is built on a foundation of investing in our people and systems. We seek to attract, develop and retain a diverse workforce where everyone understands their role, where performance is recognised, and where the right systems and resources are at hand.

Our Values

We stand by our actions and NQBP's values even when no-one is watching.

We strive to deliver the best outcomes while being committed to continuous learning and improvement.

We care for and treat everyone fairly, recognising and appreciating diversity.

We share a common purpose to achieve positive outcomes for our organisation and regions.

Our ports

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