Our services and values

Weipa, Abbot Point, Mackay and Hay Point trading ports all come under the care and authority of North Queensland Bulk Ports.

Around half of Queensland’s trade by tonnage passes through our operating ports. In line with our mission, we take great care to provide safe, sustainable and competitive seaport services to efficiently facilitate the increasing tonnages of imports and exports through our Queensland ports.

Port services

As a port authority, we’re responsible for:

  • strategic port planning
  • port business development
  • port infrastructure development
  • environmental management and marine pollution (within port limits)
  • port security and safety
  • port efficiency
  • maintaining navigable port depths for shipping
  • issuing licences, leases and permits to other organisations for the use of port land, infrastructure, and facilities (NQBP has a multi-user access policy in place at its ports to facilitate the highest possible utilisation of port infrastructure, and greatest possible operational efficiency).

Port pilotage operations and navigation are the responsibility of NQBP for the Ports of Hay Point and Mackay. The Port of Townsville provides pilotage services for the Port of Abbot Point and Ports North is responsible for pilotage services at Weipa. Stevedoring and towage services are outsourced to approved contractors at all of NQBP’s ports.

Read more about our port services.

Our vision

We are recognised as a leader in responsible port trade, where Queenslanders thrive for generations.

Our mission

To manage safe, efficient, and fair ports that connect North Queensland to the world by balancing the needs of our iconic surroundings, our communities, and our stakeholders.

Our Strategic Themes

Expand our current trade and services

Our current trades will remain strong contributors to the Queensland economy for decades to come. We focus on developing our people and systems and enhancing what we do with our customers to grow and support our current trade partners.

Enable future trade and services

Our trade is progressively evolving and transitioning to new industries due to decisions made by our customers, government and the community. The decisions we make today – particularly in commercial and customer development, infrastructure development, planning, and advocacy – will pave the way for future trades to be facilitated through our ports and assets.

Invest in our community and surroundings

As the steward of critical assets and infrastructure that connect North Queensland to the world, we have a focus on balancing the needs of our iconic surroundings, communities, and stakeholders to ensure that we are a leader in responsible port trade for future generations.

Our Values

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Care

We care for ourselves, our people, our community and our environment.

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Connection

We connect with purpose.

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Courage

We have the courage to challenge, change and adapt.

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Curiosity

We are curious to explore, investigate and learn.

Our ports

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