People who may need to complete this induction include delivery drivers, workers for tenants in port-secured areas, contractors, stevedores, transport companies and NQBP Contractors.

If you have an operational need to access the Ports of Abbot Point or Mackay, you must complete the induction to be granted an access card. You must produce written confirmation of your operational need to work at the port.

Following these steps to complete your induction:

Step one: Click on "Start Induction".

Step two: Create an account.

Step three: Click on the Learning Category which applies to you:

• Port of Mackay Induction
• Port of Abbot Point Induction
• NQBP Contractors Induction, who work for NQBP in a Port/or NQBP Office (Port of Mackay only)

Step four: Upload a passport size jpg. photo (headshot) (only required for the Port of Abbot Point Induction)

Step five: Fill in all your personal details.

Step six: Upload an Operational Needs Letter.

Step seven: Complete induction.

Step eight: You will receive an email stating your course completion and your username and password for your account login details for future inductions (you can also access your induction confirmation via your account).

Step Nine: Upon completion of induction please contact the Port of Mackay Security Office on (07) 4955 8147 for payment of the access card. (This step is only for Port of Abbot Point Induction).

Collecting a Port of Mackay access card

If you need an access card, you can collect and pay for it at our Port Security Office:

Office Hours
Monday to Friday 7am – 3pm

35/39 Outer Harbour Road
Mackay Harbour Queensland
(07) 4955 8147
portoperations@nqbp.com.au

Please note: Access cards are $75.00 including GST each. Payment is to be made by EFTPOS or credit card upon collection of your card.

Collecting a Port of Abbot Point access card

Payment is to be made via phone by Credit Card or Debit Card by calling the Port of Mackay Security Office:
Office Hours
Monday to Friday 7am – 3pm

35/39 Outer Harbour Road
Mackay Harbour Queensland
(07) 4955 8147
portoperations@nqbp.com.au

Please note: Access cards are $50.00 including GST each. Cards will be printed once payment has been made and will be available for collection at the Port of Abbot Point Security Gate (7 to 10 business days) or the Port of Mackay Security Office.

When you don't need an access card

If you are only visiting a NQBP port, you may not require a Port access card and therefore will not need to complete an induction. When visiting the Port of Mackay you will have to obtain a Visitors access card.

However, you must be escorted at all times by an inducted person and must abide by all NQBP directions and requirements.

Visitors cannot conduct work activities while visiting.

Contact

Port of Mackay
Security Office
(07) 4955 8147
portoperations@nqbp.com.au