Safety inductions
You need to complete an induction to access a North Queensland Bulk Ports' (NQBP) port or work in one of our offices.
People who need to include delivery drivers, workers for tenants in port-secured areas, contractors, stevedores, transport companies and NQBP Contractors.
If you are only visiting an NQBP port, you may not require a Port access card and therefore will not need to complete an induction.
Complete your induction by following these steps:
Step one: Access our learning portal and create an account.
Step two: Click on the Learning Category which applies to you:
- Port of Mackay Induction
- Port of Abbot Point Induction
- NQBP Contractors Induction, who work for NQBP in a Port/or NQBP Office.
Step three: Upload a passport size jpg. photo (headshot) (only required for the Port of Abbot Point Induction).
Step four: Fill in all your details and upload an Operational Needs Letter, outlining your need to work at the port. Download the Template of Operational Needs Letter.
Step five: Complete your induction.
Collecting your access card
Once you have completed your induction you will receive an email stating your course completion and your username and password for your account login details for future inductions (you can also access your induction confirmation via your account).
Once you have received this email you can organise the payment and collection of your port access card.
If you need an access card, you can collect and pay for it at our Port Security Office:
Office Hours
Monday to Friday 7am – 3pm
35/39 Outer Harbour Road
Mackay Harbour Queensland
(07) 4955 8147
portoperations@nqbp.com.au
Please note: Access cards are $75.00 including GST each. Payment is to be made by EFTPOS or credit card upon collection of your card.
Payment is to be made via phone by Credit Card or Debit Card by calling the Port of Mackay Security Office:
Office Hours
Monday to Friday 7am – 3pm
35/39 Outer Harbour Road
Mackay Harbour Queensland
(07) 4955 8147
portoperations@nqbp.com.au
Please note: Access cards are $50.00 including GST each. Cards will be printed once payment has been made and will be available for collection at the Port of Abbot Point Security Gate (7 to 10 business days) or the Port of Mackay Security Office.
For those visiting the Port of Mackay and not conducting work, you must obtain a Visitor access card.
You must be escorted by an inducted person at all times and abide by all NQBP directions and requirements.
Visitors cannot conduct work activities while visiting.
Contact
Port of Mackay
Security Office
(07) 4955 8147
portoperations@nqbp.com.au